Privacy Policy

Welcome to the Privacy Policy for 7Spins. We are committed to protecting your privacy and handling your personal information responsibly. This page explains what data we collect when you use our site, how we use and protect that information, and the choices available to you as a Canadian user.

Types of data we collect

Personal data

When you register an account or contact us we may collect personal information such as your name, date of birth, email address, mailing address, phone number, and identity documents when required for verification. Account credentials and security questions are also included in this category.

Technical data

We collect technical information automatically when you visit our site, including IP address, browser type and version, device identifiers, operating system, and pages viewed. This data helps us maintain the site and detect suspicious activity.

Transactional data

Transactional data covers deposits, withdrawals, payment method details (subject to encryption), bet and play history, session activity, and customer service interactions. We use this to process transactions, comply with our obligations, and resolve disputes.

How we use your information

We use personal and technical data to create and manage your account, process payments and withdrawals, provide customer support, and maintain account security. We also use information for fraud prevention, regulatory checks, internal reporting, and to improve site functionality. We do not use your information for unrelated commercial marketing without your consent.

Data protection and storage

We store personal information only as long as necessary to provide services, meet our legal obligations, and resolve disputes. We protect data using industry-standard safeguards such as encryption, access controls, and secure storage. Access to personal data is limited to authorized staff and service providers who require it to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, maintain sessions, analyze site performance, and show relevant content. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality. Third-party analytics and advertising partners may also place cookies, subject to their own policies.

Sharing information with third parties

We may share data with trusted third parties to process payments, perform identity verification, provide customer support, and deliver analytics. We require these providers to protect information and use it only for the purposes we specify. We may also disclose information if required by law or to protect our rights and safety.

Your rights and choices

Subject to applicable law, you may request access to your personal information, ask for corrections, or request deletion of data we control. You can also opt out of marketing communications and adjust cookie preferences. Some information may be retained where necessary for legal, regulatory, or legitimate business purposes.

Access, correction and deletion

To access, correct, or request deletion of your information, contact our support team. We will respond to requests in accordance with applicable privacy law and may require verification of your identity before making changes.

Privacy policy updates

We may update this policy periodically to reflect operational changes. When we make material changes we will post an updated version on the site and indicate the revision date. If you have questions about this policy or our practices at 7 Spins, please contact [email protected].