Terms and Conditions

These Terms and Conditions describe the rules that govern use of the 7Spins platform and the relationship between our service and account holders in Canada. We set out the responsibilities of both parties, eligibility requirements, acceptable use, and how promotions, deposits and withdrawals are handled. By creating an account or using our site you agree to comply with these terms and any related policies posted on our website.

Account responsibilities

Account holders are responsible for maintaining accurate account information and for any activity that occurs under their account. You must keep your login details secure and notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we reasonably suspect fraud, abuse, bonus manipulation or breach of these terms.

Eligibility requirements

To open and maintain an account you must be legally permitted to gamble in your province or territory and meet the minimum age specified by local law. You must provide truthful personal information during registration and complete any verification checks we request. We reserve the right to restrict access from certain jurisdictions or to refuse registration where required by law.

Acceptable platform use

Use of the site must be lawful and fair. Prohibited activity includes using multiple accounts to exploit promotions, attempting to interfere with platform operations, using automated bots, or engaging in collusion with other users. We may impose limits, void transactions or cancel bets where behaviour suggests unfair or abusive use.

General bonus and promotion rules

Promotions, welcome offers and loyalty rewards are subject to specific terms which will be posted with each promotion. Wagering requirements, game restrictions, maximum conversion amounts and eligibility criteria vary by promotion. We may withhold, cancel or reclaim bonus funds where we reasonably suspect bonus abuse, fraud or breach of promotional terms.

Deposits and withdrawals

Payments must be made using methods permitted in your jurisdiction. We require verification before processing withdrawals which may include identity, residency and source-of-funds checks. Processing times, limits and fees vary by payment method and may be subject to change. We may apply account-level deposit or withdrawal limits and require funds to be returned to the original payment method where applicable.

Dispute resolution

If you have a dispute, contact our support team with full details and relevant documentation. We will investigate and respond according to our internal procedures. If a matter remains unresolved, local consumer protection avenues or regulatory bodies in your province may be available. We will cooperate with lawful requests from competent authorities.

Updates to terms and conditions

We may update these terms to reflect changes in law, service features or operational requirements. Material changes will be posted on the site and, where practical, notified to registered users. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. If you have questions about these terms or about using 7 Spins in Canada, contact our support team through the help channels on the site.